Youth Outreach Services is committed to having a workforce prepared to meet current and future agency objectives by providing our employees, at all levels, with appropriate education and training opportunities. Minimum training requirements, which are related to the job holder’s roles, responsibilities and needs, are clearly defined.

Employees will only take new job assignments when they have completed the minimum level of training specified for that job.

All newly hired employees will successfully complete specified trainings within 12 months of employment. Training areas include:

• New Employees/On-boarding
• Child Welfare
• Prevention
• Treatment
• Crisis
• Stabilization
• HR/Finance/Operations
• Management Development
• Personal Development

Training is an ongoing process and employees are expected to manage their careers, working with the agency and their manager, to create a plan for success. Our managers will successfully complete functional knowledge and skills training to properly coach, inspect and reinforce the work of their employees.

For additional information, please contact the Human Resources Department at (773) 777-7112.